Refund & Return Policy

At Shay’s Voice, every product is created with prayer, excellence, and intentional care.
If anything arrives damaged or incorrect, we are here to make it right.

You may request a return within 14 days of receiving your order if:

• The item arrived damaged
   
• The item has a printing or manufacturing defect
   
• You received the wrong product
   

Items must be unused and in their original condition.

For safety, hygiene, and copyright reasons, the following cannot be returned:

• Digital downloads
   
• Opened anointed oils or self-care products
   
• Gift cards
   
• Items marked Final Sale
   

Email us at info@shaysvoice.com with:

• Your name
   
• Order number
   
• A photo of the issue
   

We will respond with next steps.

Approved refunds may be issued as:

• A replacement
   
• Store credit
   
• A refund to your original payment method
   

Please allow 3–7 business days for processing.

Return shipping is covered if the product is defective or incorrect.
All other return reasons require the customer to cover shipping.